Student Grievance and Welfare Committee Role & Responsibilities

  To look in to the complaints of the aggrieved and report to Principal for further action

  To provide Suggestion/ Compliant Box at principal’s office for students to lodge their complaints/ suggestions.

  The take corrective measures and record in the register.

  To conduct meeting whenever required and discuss relevant issues, in consultation with the Director seeking his approval.

Procedure for lodging complaint

  The students may feel free to put up a grievance in writing/or Email to the respective committee incharge.

  The Grievance Cell will act upon those cases which have been forwarded along with the necessary documents.

  The Grievance Cell will assure that the grievance has been properly solved in a stipulated time limit provided by the cell.

Timely redressal of the grievance system

  The students will register the complaint with any of the grievance member.

  The issue will be brought to grievance committee incharge for further discussion and necessary investigation. It conducts a thorough enquiry on the complaints received from the students.

  Necessary action will be initiated at the grievance committee i.e.,It submits the enquiry report with its recommendations to the Principal.

   Based on the report the principal gives an opportunity to the student(s) to give his/her/their explanation and try to resolve it by taking the measures. If the issue is very serious It will be directed to the college management.

  The committee will see to it that the complaints will be resolved within the five working days

For Complaints

Complaint Email: grievances.student@biet.ac.in

e-complaint Form URL: https://goo.gl/forms/T4InsLgBu209yde22